Microsoft Teams Telephony Integration
3CX natively supports Microsoft Teams. Teams telephony integration provides a low-cost alternative to the Microsoft 365 plan. Users can make calls via 3CX SIP trunks using low-cost (inter)national rates from regional SIP providers. 3CX provides a seamless, consistent calling experience, both for 3CX users dialing Teams users and for Teams users dialing in through an interface they are already familiar with. More importantly, administrators can benefit from a full-featured phone system that is much easier to use and configure than Teams. This includes contact center features such as advanced queuing, reporting, call routing, and more.
Save teams calls
- Making external calls via 3CX SIP trunks
- Eliminate Microsoft's expensive domestic/international tariffs
- Selection of your own low-cost SIP provider in your region
- Reduction of expensive Microsoft 365 E5 licenses to a small number of employees


More than just team telephony
- simple configuration of queues & forwardings
- Signaling groups and paging functions
- Create IVR Auto-Attendants
- Evaluation of employee performance based on call reports
Further cost savings
- Save on licenses for SBC solutions - native 3CX integration
- no teams-compatible handset necessary - any IP phones
- also make mobile calls via free 3CX apps for iOS & Android
- Low administration effort thanks to simple 4-step integration
